Terms and Conditions

What you need to know.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HouseSigns.Shop relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘HouseSigns.Shop ‘ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Please note: If you need to amend your order after it has been made, we must be contacted as soon as possible. Once the order has entered our studio we will not be able to adjust the order details or artwork. Please take extra care when ordering to make sure the details you enter are correct as we cannot be held responsible for any errors made.

HouseSigns.Shop Delivery & Shipping Info

Packages are generally dispatched within 4-7 working days after receipt of payment and are shipped via Royal Mail.

Shipping times can take longer during busy periods as most of the items in our shop are hand-made to your specifications.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected to protect breakages during transit. We pride ourselves in excellent packaging methods and we experience very few breakages in transit. However, a small proportion of breakage in transit is inevitable. We will guarantee that any breakage in transit will be replaced as quickly as possible at no cost to you. Breakage in transit must be reported within five working days of receiving the goods.

Please note for next working day delivery your order must be placed before 12pm. Orders placed after 12pm will be delivered the next following day.

Shipping Method

Free Shipping (5-7 working days) £0.00
Standard UK Shipping (4-7 working days) £3.99
Fast Track (2-4 working days) £8.99
UK Next Working Day £14.99

Returns

Unfortunately, due to the nature of our products which are made to order and to your specification, we are unable to accept returns at this time. However, if you find your product is faulty we will issue either a refund or a replacement for the affected item. Distance Selling Regulations set out by the Government state that we are under no obligation to accept the return of goods that have been personalised or tailored made to your specification. However, as per our shopping guarantee if you unhappy for whatever reason with the goods you have received, you are welcome to return the product to us within 7 days and we will offer you a full refund for this item. Unfortunately we cannot refund any postage costs incurred.

For all non-personalised items, you have 14 days to let us know if you would like to return your item.

To get in contact with us, please use our contact form or see the details in the footer of our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HouseSigns.Shop relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘HouseSigns.Shop ‘ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Please note: If you need to amend your order after it has been made, we must be contacted as soon as possible. Once the order has entered our studio we will not be able to adjust the order details or artwork. Please take extra care when ordering to make sure the details you enter are correct as we cannot be held responsible for any errors made.

Copyright & Trademarks

Before you submit any images, text or logos to us for printing you must obtain permission from the copyright holder/ publisher or be the copyright holder yourself. In the first instance you should attempt to contact the publisher to obtain permission but you may also use the services of a copyright clearance or licensing service. By submitting any images, text or logos to us for printing you represent and warrant to us that these guidelines have been followed and that any and all necessary permissions required have been duly obtained

To get in contact with us, please use our contact form or see the details in the footer of our website.